Politique de confidentialité
Manine Montessori is a brand of Nuppu bv (details below). At Nuppu bv we care about your privacy. Nuppu bv wants to manage and use its customer data safely, respectfully and with due diligence in order to provide better service to its customers and to offer the best possible experience.
The European General Data Protection Regulation 2016/679 of 27 April 2016 ("General Data Protection Regulation"), the law of 8 December 1992 ("Privacy Act"), the law of 13 June 2005 ("Electronic Communications Act") and the accompanying implementing decrees, as well as any future changes hereto, regulate the protection of your personal data.
Nuppu bv strives to fullfil its obligations and to respect the rights of the customer whenever Nuppu bvba processes your personal data. For more information about this, Nuppu bv would like to refer you to the website of the Commission for the Protection of Privacy [https://www.privacycommission.be/en].
PURPOSE OF THE DATA PROCESSING
GENERAL PURPOSE OF THE PROCESSING
We only use personal data with the goal of offering each User a safe, optimal and personalized user experience. Therefore the processing of personal data is essential for our website and our services.
Personal data will only be processed:
- to allow the User access to their User profile, when they have made an account on our website
- to improve our general and personalized services: this includes invoicing and accounting, providing information, newsletters and offers that can be useful and/or necessary for the User, customer service, gathering and processing of customer reviews
- to deliver and improve our products
- to detect and protect against fraude, mistakes and/or criminal actions
The User always supplies personal data by himself and can exercise a certain control in that way. Personal data are processed mainly for internal use. Your information will not be sold, given or shared with third parties, other than to comply with accounting and other administrative or legal obligations.
AUTOMATICALLY COLLECTED DATA
Data that is automatically collected by our website for statistical purposes is processed with the aim of further improving our services. This information can be for example your IP address, your estimated location, the time and date of your consultation and the visited pages per consultation of the website.
While visiting our website, cookies can be stored to your hard drive by Google (Analytics) and Facebook. These processors may be obliged to provide access to these data on the basis of applicable laws and regulations.
We use these services to optimize the User experience of our website, by for example remembering your technical choices (eg language setting) or showing you more relevant services or offers.
When consulting our website it is advisable to have the cookies switched on. However, if you do not wish to do this, you are free to disable the cookies through your browser settings.
GUARANTEE OF A LAWFUL AND SAFE PROCESSING OF YOUR PERSONAL DATA
On the basis of the applicable Belgian and European legislation, you as a data subject have certain rights with regard to the personal data that are processed by or on behalf of us. We explain below which rights these are and how you can invoke these rights.
- that your personal data will only be collected and processed in accordance to the current legislation,
- that data will only be collected and processed for the goals mentioned above and nothing beyond that,
- that your personal data will be retained only as long as it is necessary for our services. We keep your information as long as you are our client. This means that we keep your customer profile until you indicate that you no longer wish to use our services. On the basis of applicable administrative obligations, we must keep invoices with your (personal) data, so these will be retained,
- that should our security be breached we will do everything within our power to protect your personal data.
RIGHT OF INSPECTION
You always have the right to inspect the data that we process or have processed that relate to your person or that can be traced back to you. You can submit a request to that effect by registered mail to our privacy contact person (see below). You will receive a response to your request within 30 days. If your request is granted, we will send you a copy of all data with an overview of the processors who have this data.
In principle, in order to prevent abuse, we will send copies and copies of your data only to your already known e-mail address. In the event that you wish to receive the data at another e-mail address or for example by post, we will ask you to identify yourself.
You always have the right to improve incorrect or incomplete data that we process or have processed that relate to your person or that can be traced back to this. It’s up to the User in the first place to do this by adjusting their User account. Should this not be possible for some reason, you can submit a request to that effect by registered mail to our privacy contact person (see below). You will receive a response to your request within 30 days. If your request is granted, we will send you a confirmation that the details have been changed on the e-mail address known to us.
RIGHT TO RESTRICTION OF PROCESSING OR DELETION OF PERSONAL DATA
You always have the right to limit the data that we process or have related to your person or that can be traced back to you. You can submit a request to that effect by registered mail to our privacy contact person (see below). You will receive a response to your request within 30 days. If your request is granted, we will send you a confirmation to the e-mail address known to us that the data (until you cancel the restriction) will no longer be processed.
On top of this, you have the right to have your personal data deleted by Nuppu bv in the following cases:
- when your personal data is no longer needed for the purposes described above
- when you object to the processing of your data or revoke your permission and there is no other legal ground for the processing of your data
- when your personal data has been processed unlawfully
- when your personal data need to be deleted by legal obligation
Nuppu bv will assess the validity of one of these circumstances.
RIGHT OF TRANSFERABILITY
You always have the right to have the data that we process or have processed and that relate to your person or that can be traced back to you, transferred to another party. You can submit a request to that effect by registered mail to our privacy contact person (see below). You will receive a response to your request within 30 days. If your request is granted, we will send copies or copies of all information about you that we have processed to the e-mail address known to us. In all likelihood, we will no longer be able to continue the service in such a case, because the secure linking of data files can then no longer be guaranteed.
RIGHT TO REVOKE PERMISSION OR FILE A COMPLAINT
You have the right to object and revoke your permission to the processing of your personal data by or on behalf of Nuppu bv. In these cases, we will immediately stop the data processing pending the settlement of your objection. If your objection is well-founded, we will make copies and / or copies of data that we process or have made available to you and then permanently discontinue the processing.
You have the right to file a complaint with the Belgian Commission for the protection of Private Life (Belgische Commissie voor de bescherming van de Persoonlijke Levenssfeer) at any time if you suspect that we are using your personal data in the wrong way.
INVOLVED THIRD PARTIES
Our webshop has been developed with software from Shopify. Personal data that you make available to us for the benefit of our services will be shared with this party. Shopify has access to your data to provide us (technical) support. Shopify is obliged to take appropriate security measures based on the agreement we have made with them.
We take web hosting services from Combell. Our data is in a protected environment that we rent from Combell, Combell and third parties do not have access to your data.
PAYPAL & ACCOUNTING
We use the Paypal platform to handle a (part of) the payments in our webshop. Paypal processes your name, address and residence details and your payment details such as your bank account or credit card number. The same data are processed by our accountancy firm.
DPD AND BPOST
If you place an order with us, it is our job to have your package delivered to you. We use the services of DPD and Bpost to carry out the deliveries. It is therefore necessary that we share your name, address, email address, telephone number and residence details with DPD and Bpost. DPD and Bpost use this information only for the purpose of executing the agreement. In case DPD or Bpost engage subcontractors, DPD and Bpost also make your data available to these parties.
T +32 (0) 495 67 08 98